Frequently Asked Questions
Everything you need to know about our products, shipping, and guarantees. Can't find your answer? Email our 24/7 support team.
How long does shipping take?
Standard delivery takes 5–8 business days. Shipping is absolutely free on all orders, no minimum purchase required.
How does the 67-day guarantee work?
If you aren't 100% satisfied with your results, simply email us within 67 days of your purchase date. We will issue a full, hassle-free refund to your original payment method. No questions asked.
Are your products FDA-approved?
By law, dietary supplements are not subject to FDA approval. However, our products are manufactured in a strictly GMP-certified facility, and we use only high-quality, third-party tested ingredients.
Should I consult my doctor before taking your supplements?
Yes. While our ingredients are natural, we highly recommend consulting a qualified healthcare provider before use, especially if you are pregnant, nursing, taking prescription medication, or have a pre-existing medical condition.
How do I track my order?
Once your order has shipped, we will email you a tracking number and a link to monitor your package's delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards securely processed via Stripe, as well as PayPal.
Can I change or cancel my order after placing it?
Orders are processed quickly to ensure fast shipping. If you need to make a change, please email us at support@vaeltron.com within 24 hours of placing your order.
How do I contact customer support?
You can reach our 24/7 support team anytime via email at support@vaeltron.com. We typically respond within 1–2 business days.